VIDEO: Candid Conversation: How to Hold Executive Recruiters Accountable for Presenting Diverse Slates

October 6, 2016 2:24 pm

DiversityInc CEO Luke Visconti sat with AT&T’s Cynthia “Cynt” Marshall and Sodexo’s Gerri Mason Hall to share a candid conversation about what qualities make the best recruiters and how to involve recruiters in your company’s commitment to diversity.

By Moses Frenck

During DiversityInc’s fall conference, “Best Practices on Conquering Recruiting Challenges,” on Sept. 14 in Newark, New Jersey, Cynt Marshall, SVP, HR & chief diversity officer, AT&T (No. 4 on the 2016 DiversityInc Top 50 Companies for Diversity list) and Gerri Mason Hall, SVP, chief human resources officer, Sodexo (No. 6), shared their insights on how and why your executive recruiters can and should be held accountable when it comes to your company’s commitment to diversity.

Recruiters play an important role in creating a diverse pipeline. For instance, how does having one woman in a diverse slate differ from having two women? Very greatly, says Visconti.

But diverse recruiting isn’t a one-person effort, according to Hall; leaders in all different roles must be on board with diverse recruiting. “We don’t put all of the weight on the recruiters alone.”

What qualities should you look for in your external recruiters? The best recruiters are “the ones who can have those tough conversations,” Marshall said.

Both Marshall and Hall agreed that recruiters must be “bold and call out what needs to be called out.”

And numbers don’t lie; year-to-year improvement is key. “What gets measured gets done,” Hall said.

View full presentation.

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